1. Who we are and what this policy covers
Ruoto Games ("we", "us", "our") develops and operates Idle Pocket Crafter 2 and Idle Pocket Crafter: Mine Rush, as well as the website ruotogames.com. This Privacy Policy explains how information is handled when you visit our website or use our games on Android, iOS or Steam, where those versions and features are available.
Ruoto Games is the party responsible for the processing described in this policy, except where a platform or third-party provider acts as its own data controller. For privacy questions and requests, contact support@ruotogames.com.
In short: We do not require your real name to play. However, our games and service providers may process technical identifiers, analytics, advertising information, purchase records and pseudonymous leaderboard data. A pseudonymous identifier is not necessarily anonymous under privacy law.
2. Information we process
Game analytics
Where enabled, we use Google Analytics for Firebase to understand game usage and improve performance and gameplay. Depending on the platform and SDK configuration, data may include app launches, sessions, events, game progression, purchase-related events, device model, operating system, approximate region and an app-instance identifier. Device advertising identifiers may be collected where available and permitted by device settings and applicable law.
Advertising
Supported mobile versions may display ads through Google AdMob. Google and its advertising partners may process IP addresses, device or advertising identifiers, approximate location inferred from technical data, ad impressions, interactions and other information to deliver, measure, limit and, where permitted, personalize advertising. Available ads and data practices depend on platform, region and your privacy choices.
Purchases and entitlements
In-app purchases on supported mobile versions are processed by the Google Play Store or Apple App Store. Purchases of the Steam version are handled by Steam / Valve. We may receive purchase status, product or entitlement information and transaction-related identifiers needed to unlock content, restore purchases, prevent fraud and provide support. We do not receive your full payment-card number from these stores.
Leaderboards and tournaments
If you use online leaderboard or tournament features, the game may send and store a pseudonymous player or save identifier, an in-game display name (which may be generated or selected in the game), scores, ranks, tiers, tournament participation and results, associated cosmetic selections, timestamps and technical information needed to maintain fair competition and prevent abuse. Scores, ranks and in-game display names may be shown to other players. We do not ask for your real name, postal address or personal email address to appear on a leaderboard. Please do not use personal information in any display name.
Technical and support information
Our hosting and online services may process connection details such as IP address, request time, device or application information and error or security logs. If you email us, we receive the email address, message and any information you choose to include.
3. Why we use information and our legal bases
Where the EU/EEA or UK data protection rules apply, processing may rely on the following legal bases, depending on the purpose and circumstances:
- Providing the game and online features: performing our agreement with you, including leaderboard participation, purchase entitlements and support relating to a purchase.
- Security, reliability and fair play: our legitimate interests in preventing fraud, cheating and abuse, protecting the service and diagnosing technical problems.
- Analytics and advertising: consent where required by applicable privacy or electronic communications law; otherwise another applicable lawful basis for the particular processing.
- Legal obligations: keeping information required for tax, accounting, dispute handling or compliance with law.
We use the information to operate and improve our games, show and measure ads where available, provide purchases, rank players fairly, answer support requests and meet legal obligations.
5. International processing
Some service providers may process information outside your country, including outside the European Economic Area. Where required, international transfers must be supported by an applicable legal mechanism or safeguard, such as an adequacy decision or contractual protections. The providers' privacy notices contain additional details about their processing locations and safeguards.
6. How long we keep information
We keep data only as long as reasonably needed for the relevant purpose or to satisfy legal requirements. For example, leaderboard results and pseudonymous identifiers may remain while needed to operate competitions, display results and investigate abuse; purchase entitlement information may be retained to verify access and handle disputes; and support correspondence may be kept while resolving a request and any necessary follow-up.
Analytics and advertising data may also be retained by the relevant service providers according to the settings and policies that apply to those services. Retention depends on the data type, operational need, legal obligations and available deletion mechanisms.
7. Your choices, rights and deletion requests
Depending on where you live, you may have rights to access, correct, delete or receive your personal data, object to or restrict certain processing, and withdraw consent without affecting earlier lawful processing. You may also have the right to complain to your local data protection authority.
To request access to or deletion of leaderboard or other game-related information that we control, email support@ruotogames.com. Include the game, platform and enough non-sensitive information to locate the relevant record, such as the in-game display name or player identifier if available. We may need to verify that you control the relevant game data. Some data may need to be retained for legitimate security or legal reasons.
Where an in-game advertising consent or privacy settings option is available, you can use it to manage your choice. You can also check your device's advertising and privacy settings. For data held directly by Google, Apple or Valve as independent controllers, consult their privacy controls or contact them directly.
8. Children and younger players
We do not require players to provide a real name or contact details to join a game leaderboard. Parents and guardians who believe that a child's personal information has been processed inappropriately can contact us using the email address below. Advertising and analytics for younger users must follow applicable age-related rules and platform requirements.
9. Website visits
Our website is a static site. We do not currently embed Google Analytics or AdMob advertising scripts directly on the website. Cloudflare may process technical connection data and use essential security technologies to deliver and protect the site. External store and provider links take you to third-party websites with their own privacy practices.
10. Updates and contact
We may update this policy when game features, providers, laws or data practices change. The date above identifies the current version. If a change requires additional notice or consent under applicable law, we will provide it through an appropriate channel.
For privacy enquiries, requests or complaints, contact support@ruotogames.com.